Your Verification and Validation of Quality

If your role in the hospital, veterinary surgery, or dental practice involves the purchase of expensive medical equipment, it is imperative that you are confident in the quality and reliability of those products.

You also must ensure that their after r-sales support is the best in class, as all of these factors are critical in the purchasing decision. Always remember that if anything goes wrong, it will be you as the decision maker whose choices are criticised, so choose your supplier wisely.

Dekomed – A Responsible, Reliable, Safety-Focused Company You Can Rely On

Dekomed takes our responsibilities seriously, and we back that up with accreditations and validations of both our work and our products.

Quality is the backbone of everything that we do, with customer and purpose-oriented design, at the forefront of every product we design and develop.

We comply with the most stringent safety and performance standards, and all of our fully qualified, insured staff receive ongoing training to ensure they have the skills and expertise to service and maintain your equipment.

Immediate Action Response Policy

At Dekomed, we understand our products’ importance and the roles in which they are used, many of which are critical. That is why we have an immediate action and response to all of our operations. Simply put, in the unlikely situation where something goes wrong with one of our products, you can rest assured that we will put a plan in action as a matter of urgency to resolve the situation.

We will resolve your problems with speed and efficiency.

A Defined Set of Objectives

We are constantly refining our processes to make them more streamlined and efficient. We take every problem we come across as an opportunity for learning and improvement, with the focus always being on exceeding our customer’s expectations. We also have an ever-growing range of accreditations, thanks in part to our policy of constantly improving.

These include:

  • Franke Directive 93/42/EEC
  • ISO 45001
  • ISO 13485
  • ISOQAR 9001
  • QHSAS 18001: 2007
  • Safe Contractor Certificate
  • Cyber Essentials – Certificate of Insurance
  • Construction Online – Gold Member
  • Franke Medical Oy DaVinci Validation

Reset – Certificate of Membership.

This demonstrates to potential and new customers the high standards we set ourselves and continue to strive towards.

We invest in our staff, the latest technology and systems to ensure that our customers always receive the best possible customer experience.

If you are in the market for new drying cabinets, washer disinfectors or bedpan washers and want a company that is big enough to cope but small enough to care, then contact our friendly customer service team today on (0)161 483 7333.

We can then discuss all of your specific requirements with you and come up with a highly competitive package which we will ensure makes your business run smoother and more efficiently while making you look professional and efficient.

Dekomed – Delivering Excellence in The Medical Industry – Day after Day